Lilien full logo

კონფიდენციალურობის პოლიტიკა

1.⁠ ⁠Introduction LILIEN (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. If you have any questions regarding this Privacy Policy, please contact us at: [email protected] 2. Information We Collect We collect only the information necessary to process your orders and operate the website. This may include: name, email address, phone number, delivery address, encrypted password, order history and purchase details,IP address and basic browser information (for website security and analytics.)

We store authentication-related data, including encrypted passwords and account login credentials, strictly for the purpose of enabling secure user access to accounts and maintaining account security. We do not store payment card information. 3. How We Use Your Information Your information is used to process and deliver orders, manage your account, provide customer support, and comply with legal obligations.

Authentication data is processed and stored strictly as necessary to enable secure login functionality and protect user accounts from unauthorised access.
 We do not sell or rent your personal data. 4. Payment Processing Payments are processed securely through a third-party payment provider (UniPay). We do not collect or store your payment card details.

Payment providers operate under their own privacy policies and security standards. 5. Data Sharing We may share necessary information with payment providers, IT and website hosting providers and courier services for order delivery. We only share data that is strictly necessary to complete your order or operate our services. 6. Data Security We take reasonable technical and organisational measures to protect your personal data. Passwords are stored in encrypted form, access to data is restricted, secure server infrastructure is used However, no method of online transmission is completely secure. 7. Data Retention We retain your data only as long as necessary for operational and legal purposes.

We retain your personal data only as long as necessary:To fulfil your orders, to comply with legal obligations, For accounting and tax purposes 
Authentication data is retained for as long as your account remains active. If you request account deletion, authentication data will be securely removed or anonymised unless retention is required by law.
 You may request deletion of your account at any time by contacting us. 8. International Users As we operate worldwide, your information may be processed outside your country of residence. Where applicable, we respect international data protection standards, including principles similar to GDPR. 9. Your Rights Depending on your location, you may have the right to Access your personal data, Correct inaccurate information, Request deletion of your data, Withdraw consent (where applicable) 
To exercise your rights, contact us at: Contact: [email protected] 10. Changes to This Policy We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.