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1. Introduction These Terms & Conditions govern your use of the LILIEN website and the purchase of products through it. By accessing this website or placing an order, you agree to these Terms. If you do not agree, please do not use the website. 2. Eligibility This website is intended for individuals aged 18 or older, or those using it under the supervision of a legal guardian. By placing an order, you confirm that you meet this requirement. 3. Products LILIEN offers physical products, including women's clothing. Product images and descriptions are provided for general informational purposes. Minor differences in colour or appearance may occur. We reserve the right to modify or discontinue products at any time without prior notice. 4. Orders An order becomes confirmed once payment has been successfully completed. We reserve the right to refuse or cancel any order in case of product unavailability, pricing errors, or suspected fraud. 5. Pricing All prices are displayed on the website. We reserve the right to update prices at any time prior to order confirmation. Any customs duties, import taxes, or additional charges (if applicable) are the responsibility of the customer. 6. Payment Payments are processed securely through UniPay. We do not store or process payment card details. All payment transactions are handled by the payment provider. 7. Shipping We ship worldwide. Delivery times are estimates and may vary due to courier services, customs procedures, or other external factors. We are not responsible for delays caused by third-party logistics providers. 8. Returns & Refund Policy Due to the exclusive and limited nature of our products, all sales are considered final. LILIEN does not accept returns, exchanges, or refunds once an order has been confirmed and processed. Customers are strongly advised to carefully review product descriptions, sizing information, and order details before completing their purchase. Refunds will only be issued in the following circumstances: If an item is not delivered due to our error; If the product received is materially defective or damaged upon delivery. In such cases, customers must notify us within 48 hours of delivery and provide photographic evidence. Claims submitted after this period may not be accepted. If a claim is approved, refunds will be issued to the original payment method. 9. User Accounts Users may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials. We reserve the right to suspend accounts that violate these Terms. 10. Intellectual Property All content on this website, including logos, images, text, and designs, belongs to LILIEN. Unauthorised use, reproduction, or distribution is prohibited. 11. Limitation of Liability We are not responsible for temporary website unavailability, technical errors, or third-party service disruptions. Use of this website is at your own risk. 12. Service Availability We do not guarantee that the website will be uninterrupted, secure, or error-free at all times. 13. Force Major We are not liable for failure to perform obligations due to events beyond our reasonable control, including natural disasters, pandemics, war, government actions, or other unforeseen circumstances. 14. Privacy Your use of this website is also governed by our Privacy Policy. 15. Changes to Terms We may update these Terms & Conditions at any time. The updated version will be posted on this page 16. Governing Law These Terms & Conditions are governed by the laws of Georgia.Users accessing the website from other countries are responsible for compliance with applicable local laws. 17. Contact For any questions regarding these Terms, please contact: [email protected]
